Come Join Our Team at Desert Willow Golf Resort!
Are you passionate about hospitality, golf, and exceptional guest experiences? At Desert Willow Golf Resort in Palm Desert, we’re always looking for dedicated and enthusiastic individuals to join our team. Our resort offers a range of exciting career opportunities across departments, from golf course operations to restaurant and event services. When you become part of Desert Willow, you’re joining a team committed to delivering excellence in a world-class setting surrounded by the stunning desert landscape.
Why Work at Desert Willow Golf Resort?
Joining Desert Willow means becoming part of a team that is deeply committed to upholding values that enhance our guest and employee experiences. Our team members embody these core values:
- Integrity – We prioritize honesty, strong moral principles, and always strive to do what’s right, even in challenging situations.
- Teamwork – Success is a shared goal; we take ownership of responsibilities to support our entire team.
- Consistency – We aim to deliver quality experiences every time a guest visits our resort.
- Passion – We bring enthusiasm to our roles, continuously improving ourselves and our company while having fun.
- Respect – Professionalism and respect guide our interactions with guests and each other, even during disagreements.
- Innovation – We foster a culture of creativity, embracing new ideas to drive improvement.
- Humility – Serving our guests and teammates with gratitude and compassion is at the heart of our approach.
KemperSports Management is an Equal Opportunity Employer
Working at Desert Willow isn’t just a job—it’s a chance to grow your career in a dynamic and supportive environment. Our team members enjoy:
- Employee Discounts – Enjoy discounts on dining, golf, and events at Desert Willow.
- Career Development Opportunities – Access to training and advancement in various roles.
- A Beautiful Work Environment – Join us at one of Palm Desert’s most scenic locations, with panoramic views of the Santa Rosa Mountains.
- Competitive Pay and Benefits – Including health, dental, and vision insurance options.
Comprehensive Medical Benefit Details*
- Medical
- Prescription
- Basic Life + Accidental Death Insurance
- Short-Term Disability
- Flexible Spending Accounts
- Health + Wellness Advocate
- Dental
- Vision
- Supplemental Life Insurance
- Long-Term Disability
- 401 (k) Retirement Savings (company match)
*Full time year round positions only
Explore Current Job Openings
Our team is growing! We’re seeking dedicated individuals for roles in:
Position Summary:
Provides an exceptional dining experience for resort guests through “Best in Class” customer service.
Position Title: | Banquet Server |
Department: | Food & Beverage |
Reports To: | Restaurant Manager |
Classification: | Hourly, Non-Exempt, FT or PT |
Essential Duties and Responsibilities:
- Follow Desert Willow’s Sequence of Service and Standards as outlined in the F&B Handbook.
- Follow all policies and procedures of Desert Willow Golf Resort
- Serve food and beverages to the table.
- Follow up with guests to ensure guest satisfaction.
- Perform table maintenance as needed.
- Set Up, Break down and execute banquet floorplans
- Keep tables, dining room and bus station clean and tidy.
- Advises management of any complaints as soon as they occur.
- Performs side work, clean-up and closing duties as assigned.
- Attend meetings as requested.
- Clearly communicate all food and beverage dishes and drinks to the guest.
- Assist team members as needed.
- Communicate and work well with team members to achieve customer satisfaction.
- Must have professional appearance and attitude at all times.
- Perform other duties as assigned.
Qualifications:
- High school preferred.
- 1year server experience preferred.
- Demonstrated quality written, verbal, and interpersonal communication skills.
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
- Positive attitude, professional manner and appearance in all situations.
Supervises:
None
Classification:
Part-time or Full-time, Seasonal or Non-Seasonal, Hourly, Non-Exempt
Working Conditions:
Work hours may include days and evenings on weekdays and weekends. Work primarily indoors in a restaurant/lounge environment, with some outdoor work involving patio, pool, and on-course service. Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis. May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.
Physical Requirements:
Must have the ability to:
- Read and write (English)
- Communicate verbally with staff members and/or customers
- Give and/or follow verbal and written instructions
- Visually inspect all work areas
- Retrieve, read and interpret information from technical sources
- Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs constantly
Position Summary:
Serve guests bread, water and butter upon their arrival and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.
Position Title: | Busser |
Department: | Food & Beverage |
Reports To: | Restaurant Manager |
Classification: | Hourly, Non-Exempt, FT or PT |
Essential Duties & Responsibilities:
- Obtain service area assignment at the beginning of each shift.
- Promptly greet guests as they are seated and bring bread, butter and water to table.
- Remove used tableware between courses and provide tableware for next course.
- Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Between seating’s promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
- Inspect assigned restroom every 30 minutes and clean as needed.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:
- No previous restaurant experience required.
- Have working knowledge of the predominant language(s) of our guests.
- Must possess a valid food handler’s card.
- Be able to lift, reach, bend and stoop.
- Be able to work in a standing position for long periods of time (up to 5 hours).
Supervises:
None
Working Conditions:
Work hours may include days and evenings on weekdays and weekends. Work indoors in a restaurant/lounge environment, with some outdoor work involving patio, and on-course service. Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous pesticides, herbicides and fertilizers, misdirected golf balls, sharp and rapid equipment movement. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.
Machine/Equipment/Tools Used:
General kitchen equipment, serving trays, utensils, general kitchen equipment, etc …
Physical Requirements:
Must have the ability to:
- Give and receive verbal and written instructions
- Read and write (English)
- Communicate verbally with staff and customers
- Visually inspect all work areas
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 pounds occasionally, 25 pounds frequently and 10 pounds constantly.
Position Summary
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time so they will want to return again and again.
Position Title: | Food Server |
Department: | Food and Beverage |
Report to: | Restaurant Manager |
Classification: | Hourly, Non-Exempt, FT or PT |
Essential Duties & Responsibilities
- Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Inform guests of specials and menu changes.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about our food, beverages and other restaurant functions and services.
- Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist bus person with clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications
- Be able to communicate and understand the predominant language(s) of our guests.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Must possess a valid food handler’s card.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
Supervises
None
Working Conditions
Work hours may include days and evenings on weekdays and weekends. Work indoors in a restaurant/lounge environment, with some outdoor work involving patio, and on-course service. Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous pesticides, herbicides and fertilizers, misdirected golf balls, sharp and rapid equipment movement. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times
Machine/Equipment/Tools Used
Computers, serving trays, utensils, general kitchen equipment, etc …
Physical Requirements
Must have the ability to:
- Give and receive verbal and written instructions
- Read and write (English)
- Communicate verbally with staff and customers
- Visually inspect all work areas
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 pounds occasionally, 25 pounds frequently and 10 pounds constantly.
If you resonate with our values and are passionate about hospitality and service, we’d love to hear from you!
How to Apply
Applying to join our team is easy. Simply:
- Review the available positions listed above.
- Complete the form below or download and fill out an employment application.
- Submit your application and resume to Roberta Olden at rolden@desertwillow.com.
We look forward to welcoming new team members who are ready to make a difference at Desert Willow Golf Resort.
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